Answer: Addressing e-mail received while out of the office for extended periods of time can be one of the most frustrating phenomena in business today.

People subscribe to receive e-mail communications that are relevant and useful to them in their day-to-day jobs, but when those messages stack up in the in-box for whatever reason, the recipients don’t reap the benefits of those communications. And what do they do with all of those messages? They sort by “from name,” highlight and delete.

And depending on the volume, they may potentially be annoyed with the organization that sent the e-mail, which could be detrimental to future interaction. Read the complete article on BtoBOnline.