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Technology Purchase Process
CMP's purchase process studies take an in-depth look at how companies' IT organizations are architected, where the influence and authority resides, and identifies other dynamics that are integral to the buying process.
Virtual Events And Measuring ROI Key in 2008

Kerry Smith is president of the Event Marketing Institute, a think tank that follows trends in event marketing through research, analysis and education. BtoB asked Smith to talk about expected developments in the events industry.

BtoB: What do you see as the biggest trends this year?

Smith: There's going to be a focus on a couple of things: First, experience mapping—recognition that when you're doing an event [you] understand who you are trying to engage. Often times, it's multiple people. How are you creating an experience around your event that will allow those people to find the appropriate channels to engage with you? You're going to talk differently to a CTO than to a CFO.

Another area is portfolio analysis. At company after company, they are looking across their entire spectrum of events, and cleaning out the closet [and asking] `Which ones are working for us, which ones are not, which ones are we not sure of?' They're going to start adjusting the dials accordingly.

And then there's this whole area of measuring everything—improving performance. There are no standards for measuring events, [and there are] different objectives for every company. As one marketer told us... Read the complete article on BtoBOnline.

More Technology Purchase Process Documents
Tags: Audience Engagement , Events , Experience Mapping , Improving Marketing Results , Marketing Spend , Reaching CXOs , Return On Investment (ROI) , Technology Purchase Process , Trends for 2008 , Understanding Your Customers , Virtual Events