When launching a campaign, consider more than the website's content -- consider what URL will reel audiences in.

Traditionally, generic domain names such as Vodka.com or Seniors.com were not sought after by established companies because the companies did not understand the benefit of using domain names to extend their brand or web presence. This has changed as companies now have integrated campaigns, using important keywords to drive traffic online. For example, Russian Standard Vodka purchased Vodka.com for $3 million and is now using it for a teaser campaign.

There are a number of reasons why utilizing a generic domain name in addition to the company or brand name can make a marketing campaign more effective. For one, using a keyword in the domain name can help drive traffic through "direct navigation." Vodka.com provides a good example of this, as a web surfer interested in Read the complete article on online...

Proving ROI, using new technologies and leveraging partner marketing were key topics at Red Herring's CMO 2008 conference in San Diego last week.

The conference drew more than 300 senior marketing executives, mostly from b-to-b companies, who shared strategies for competing in today's challenging business environment.

One of the hot topics was partner marketing, with presentations by several executives whose companies use channel marketing models.

Stephen DiFranco, corporate VP-corporate and channels marketing at chip maker AMD, discussed how the company has leveraged its partner channel to confront rival Intel Corp. Read the complete article on BtoBOnline.

Chief Marketing Officer Council Encourages Adding Customer Affinity Index To The Mix

Customer centric metrics are taking center stage this year as b-to-b marketers pursue new ways to measure customer engagement, satisfaction and, ultimately, loyalty to a brand.

Measuring customer satisfaction is not a new idea, but as technology puts more control in the hands of users, marketers are seeking out the optimal ways to measure how successful they are with their marketing messages, products and services.

Marketers are divided on how best to achieve this. Some are using an array of metrics and other processes to come up with a view of how they're doing with customers, while others are trying to simplify the process by using a single metric, such as the Net Promoter Score.

The NPS, developed by loyalty expert Fred Reichheld, is a score of customer loyalty based on a single question: "How likely are you to recommend our company to colleagues?"

Marketing organizations are also coming up with new metrics to gauge the customer experience.

Last month [December 2007], the Chief Marketing Officer Council released a study on customer measurement... Read the complete article on BtoBOnline.

Register to download the free Executive Summary or purchase the full report from the CMO Council's Customer Affinity Website.

[Note: CMP was an underwriter for this CMO Council study.]

The customer is very much on the minds of leading marketing executives these days. Across numerous research initiatives undertaken by the CMO Council, marketers collectively indicate they are spending more time and resources than ever before on understanding and engaging with their customers, including increased investments in customer communities, CRM systems and processes, and customer intelligence and analytics. The CMO Council has been a champion of these efforts, advocating a more disciplined, measurable and integrated approach to marketing, anchored by greater knowledge and more meaningful interaction with customers and customer markets. Now we believe it is time for a new measure of marketing performance – called customer affinity – that looks beyond old brand metrics to support marketing in its critical role of building customer-centric businesses. Register to download the free Executive Summary or purchase the full report from the CMO Council's Customer Affinity Website.

[Note: CMP was an underwriter for this CMO Council study.]

In 2006, a decision was made to consolidate under the “Sunstone” brand and align all search marketing under that name. After the brand consolidation took place, the company also wanted to boost its conversions, and Bob Schnyder, Internet products manager at Sunstone, knew that would mean refining the landing page strategy.

All of that would require a search agency partner, as Sunstone’s search marketing program had grown to such a degree that it was no longer manageable in-house.

“I’m a [certified] Google AdWords Pro myself, so I know what I’m talking about when it comes to paid search,” said Schnyder, who set the bar high when he started looking for an agency. “I needed to find someone who could do it better than I could and a company that not only understood search but b-to-b search.” Read the complete article on BtoBOnline.

The attached document contains the questions, and their answers, that were posed to John Jainschigg from CMP and Kathy Mandelstein from IBM during the September 26 Webcast "How BtoB Marketers Can Achieve ROI in the Virtual World of Second Life." Download the complete Question and Answer document. Contact John Jainschigg, Executive Director, CMP Metaverse for more information about creating a virtual presence for your company.

Here is a summary of the questions contained in the document:

* Does SecondLife provide aggregated audience/user data or demo cuts
somewhere on the site? If so where?

* Would recommendations/best practices be applied to Playstation
'Home' coming up in April?

* How many attendees can attend an event on Second Life at one time?

it with the slowing economy and pressure to cut costs, technology companies are decreasing their rate of marketing spending this year, according to IDC's annual tech marketing benchmark study.

According to the report, which was based on an online survey and telephone interviews with 99 senior IT marketing executives, tech marketing spending will be up 6.1% this year over last, a drop from the growth rate projected by IDC in March of 8.0%.

Last year, tech marketing spending grew by 7.5% over 2005.

Also, for the first time since 2004, tech marketing spending will lag global IT spending, which is projected to increase 6.7% this year. Read the complete article on BtoBOnline.