Answer: Most e-mail newsletters today look pretty much the same, so how can you distinguish yours from your competitors’? By using behavioral targeting to learn more about what customers want and giving it to them. B-to-b e-mailers work with shorter customer lists and often longer sales cycles than their b-to-c counterparts, but that doesn’t mean they should be tempted to oversaturate their most valuable customers with a deluge of nontargeted email. Behaviorally targeted messages provide better response and can even be credited with shortening sales cycles.

The easiest way to obtain behavioral targeting data is through Read the complete article on BtoBOnline.

If your e-mail list includes customers and prospects with Yahoo.com addresses, it’s possible they didn’t see messages you sent in February and March. The company, according to a March 11 blog post, made changes to its inbound mail service in an effort to block spam—a move that ended up blocking both spam and legitimate e-mails from bulk senders.
The snafu is a good reminder to marketers that they must constantly monitor their deliverability. Here are some tips that to help boost and maintain deliverability rates: Read the complete article on BtoBOnline.

Answer: I am always amazed at the still-prevailing idea that list size trumps list quality. Don’t get me wrong: Volume is good. Every record in your e-mail address list has an inherent value that can be reduced to a dollar amount. This leads us to the idea that your database should be viewed as capital and should be treated just like any other useful marketing asset. So why, then, do so many marketers mix bad data into their lists?

A bad e-mail address can have a dramatic impact on your ability to market with e-mail. Bad e-mails come in the form of addresses from third parties (list renters, etc.), complainers who have not been removed from your list and dormant addresses—e-mail addresses of people who have not opened your e-mail in more than 90 days. ISPs view all with equal disdain. While it is not illegal to send to these “bad” e-mail addresses, doing so is a sure way to increase complaints and damage your sender reputation. It’s also a good way to waste money.

So how do you build your list and maintain quality data? Consider these tips: Read the complete article on BtoBOnline.

he importance of a highly responsive mailing list in determining the success of a direct mail campaign cannot be overestimated. Before choosing a list for your campaign, it is important to understand industry basics as well as the distinct roles of list managers and brokers.

List managers represent the actual owner of a mailing list that you might consider renting. List brokers are consultants who can help you find lists of mail responders (people who have responded to some type of mailing and have asked to receive information) who match your target profile. List selects cost more, but they enable you to target demographic, geographic and psychographic information to create a mailing list that will garner an even higher response rate.

Remember that lists are rented—normally for one-time use only. Each time you wish to send out a mailing, you must rent those names anew. Discounts for multiple uses are standard industry practice.

As e-mail marketing has taken hold in recent years, list selection has become even more critical. Permission-based e-mail marketing—communications sent only to those who have specifically requested to receive marketing messages for products and services like yours—is critical, as even one misstep can result in e-mail distributors blacklisting you for future efforts.

Sending an offer to a list that has not specifically opted to receive e-mail about your product or service, or using a list gleaned from membership directories, for example, could have negative consequences.

List selection is an ongoing process in an ever-changing market. But by testing... Read the complete article on BtoBOnline.